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Which certifications does Merak have?

All Merak services have been awarded the ISO 9001 and ISO/IEC 27001 certificates.
Please see below the ISO certificates awarded to Merak:

ISO certified

ISO 9002:
In 1994, Merak N.V. was the first company in Belgium specialising in archives management to be awarded the ISO 9002 quality certificate.

ISO certified

ISO 9001:2000:
In June 2003, after its first audit, Merak N.V. was awarded the ISO 9001:2000 quality certificate for all of the services provided.

ISO certified

ISO 9001:2008:
In November 2008, ISO published the text of the amended 9001 standard for quality control. In June 2009, Merak was audited for this amended standard and was immediately awarded a certificate.

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The various ISO certificates

What is ISO 9001?
This is a standard setting out the requirements for the quality control system of an organisation and the manner in which the organisation deals with the quality control policy. For instance, the quality control policy must be set out in writing and communicated to the employees. The organisation must ensure that customers are satisfied by fulfilling the requirements of customers and the applicable legal regulations. The operating processes must be recorded in a quality control manual and these processes must be adhered to.

ISO certified ISO/IEC 27001:2005: In March 2008, Merak N.V. became the fourth company in Belgium to be awarded the ISO/IEC 27001:2005 certificate.

What is the ISO/IEC 27001:2005 standard?
This is an ISO standard for information security published in October 2005. The standard specifies the requirements for identifying, implementing, executing, checking, assessing, maintaining and improving a documented Information Security Management System (ISMS) in the framework of the general operational risks for the organisation. The standard specifies the requirements for the implementation of security measures adapted to the needs of the individual organisations or parts thereof. The ISMS is designed to guarantee the choice of adequate and proportional security measures, protecting the information and giving interested parties the required confidence.

ISO certified ISO 14001:2004: In October 2011, Merak was awarded the ISO 14001:2004 certificate for its global environmental management system following its first audit.

What is the ISO 14001:2004 standard?
The ISO 14001 standard is an internationally accepted standard setting out the requirements to be met by an efficient environmental management system. For instance, the environmental impact of our activities and services must be identified and verified. It is also requires that continued efforts are made to improve the environmental management and to implement and achieve a systematic approach to setting out environmental objectives, and to announce when these objectives are achieved. Merak additionally pays great attention to observing regulations, improving its environmental performance, its external communication and the involvement of employees.

Standards for laboratory and pharmaceutical archives
The infrastructure and working methods of Merak's pharmaceutical and laboratory archives management meet the OESO regulations for Good Laboratory Practice (GLP) as well as the regulations of the CBMT, Vlarem I and II, and Codex. Your guarantee that we treat your laboratory archives and samples in and accurate and correct manner. Another thing you will not have to worry about: proof in the case of doubt with our certificates that you are exactly meeting the GLP regulations.

In March 2008, following an SGS audit, it was established that Merak fulfils the requirements of the PCI DSS standards (Payment Card Industry Data Safety Standards).

What are the PCI DSS?
They describe the required security in the payment card sector for companies processing, sending and/or storing card holder data and contain the security standard for all large credit card companies.

Merak websites used for the online services of Merak are tested in accordance with the well-known OWASP methods. These tests are carried out annually by internationally recognised auditors. Recent reports regarding these audits can be provided to our customers at their request.

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